How to Fit the PetSafe® Remote Trainer Collar on My Dog
Avoid leaving the collar on your pet for more than 12 hours per day to prevent skin irritation. If skin irritation does occur, stop using the collar and call your vet.
Video
How to Properly Fit a Remote Training Dog Collar
Before Adjusting
Make sure the ridges on the fasten buckle are facing up and the strap is threaded through the slide buckle to prevent it from becoming loose around your dog’s neck.
Ensure there is space between the slide buckle and the quick snap buckle. If the slide buckle and quick snap buckle are close together or touching, pull the slide buckle away from the quick snap buckle.
Adjusting the Strap
Fitting the Collar
Place the electronic portion of the collar on the side of your dog’s neck. Fasten the collar so that it fits snugly. You should only be able to fit one finger between the contact points and your dog's neck. This will help ensure the contact points are touching your dog's skin.
Once you are satisfied with the collar's fit, remove it from your dog and trim the excess strap, allowing room for growth or a thicker winter coat. To prevent fraying, pass the cut edge through the flame of a lighter or candle to seal.
Contact Customer Care
If you need further assistance, please contact our customer care team.