How To Acclimate My Pet to the PetSafe® Multi-Tier Pet Fountain

When introduced to the PetSafe® Multi-Tier Pet Fountain, your pet may be cautious of this new and unusual object. After beginning the operation of your fountain, simply allow your pet to adjust at his or her own pace. Some pets take several days or longer to begin use.

  • Your pet may prefer that the fountain be placed away from their normal feeding area. Try plugging it in somewhere else, like the laundry room, a bathroom, or the kitchen corner.
  • If your pet continues to be cautious of the fountain, unplug it and allow her time to use it.

Once she is comfortable drinking from the fountain, plug in the fountain.


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If you need further assistance, please contact our customer care team.

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