How To Adjust the Size of the PetSafe® Stay & Play® Collar Strap
All adjustments should be made while the collar is off the pet.
Tighten the Collar Strap
Begin by buckling the collar.
Feed the excess strap through the Slide until the excess strap is free from the Slide.
Move the slide towards the electronic portion of the collar.
Feed the strap with the slide through the buckle. The buckle will become closer to the slide.
Once the desired fit is achieved, feed the excess strap back through both sides of the slide to hold the fit in place.
Loosen the Strap
Begin by buckling the collar.
Feed the excess strap through the Slide until the excess strap is free from the Slide.
Move the buckle away from the electronic portion of the collar. Feed the excess strap down through the top of the buckle until desired size achieved.
Move the slide towards the buckle.
Feed the excess strap back through both sides of the slide to hold the fit in place.
Contact Customer Care
If you need further assistance, please contact our customer care team.