How To Assemble My PetSafe® Multi-Tier Pet Fountain  

Important Information


After cleaning the pump, reassemble it by replacing the impeller, stator, and face plate.

Feed Pump Cord Through Opening and Secure Rubber GrommetFeed Pump Cord Through Opening and Secure Rubber Grommet

Feed the pump cord through the hole on the back of the bowl. Remove the extra slack from the cord and push the rubber seal firmly into the hole. 

Place Pump Into Indention in Fountain, Top ViewPlace Pump Into Indention in Fountain, Top View

Place the pump in the square indention in the bowl and press down to secure the suction feet. 

Insert New Carbon Filter, Top ViewInsert New Carbon Filter, Top View

Rinse the carbon filter thoroughly under cold water to remove any loose carbon dust. Insert the filter into the filter housing with the black side facing the pump.

Replace Filter Housing, No CapReplace Filter Housing, No Cap

Place the filter housing on the bowl over the pump and filter. Press down firmly to ensure both sides snap into place.

Attach Housing CapAttach Housing Cap

Attach the housing cap.

Pour Water Into FountainPour Water Into Fountain

Pick up the fountain by the bowl and place it in a desired location. Pour water into the bowl and the housing. Leave a ½ inch of space between the water level and the rim of the bowl.

Connect Pump and AdaptorConnect Pump and Adaptor

Make sure the electrical power cord, the adaptor and your hands are completely dry. Connect the in-line plug and make sure no silver is showing, then plug the adaptor into a standard electrical wall outlet.


Contact Customer Care

If you need further assistance, please contact our customer care team.

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