How to Clean and Maintain My PetSafe® Extreme Weather Sliding Glass Pet Door™
Important Information
Examine your pet door once a month to ensure it continues to function properly.
Avoid using harsh cleaners and chemicals like bleach that can degrade the vinyl flap.
Clean the pet door using a sponge or rag with mild soap and water.
Ensure there is no debris or dirt buildup blocking the magnetic strip at the bottom of the flaps or in the frame of the pet door that may prevent the flaps from sealing properly. Wipe with a damp rag and clear the debris if necessary.
Inspect the three flaps for damage. Ensure the flaps are sealing properly. There should be no gaps on the sides between the flaps and the frame or between the magnets.
If any flap is torn or does not seal on the sides properly due to warpage, replace the three-flap assembly. For detailed instructions, visit our article How to Replace the Flap on My PetSafe®Extreme Weather Sliding Glass Pet Door™.
Contact Customer Care
If you need further assistance, please contact our customer care team.