How to Fit My PetSafe® Training Collar to My Dog
Avoid leaving the collar on your pet for more than 12 hours per day to prevent skin irritation. If skin irritation does occur, stop using the collar and call your vet.
Have your dog stand comfortably. He should remain standing while fitting the collar.
Position the collar as high as possible behind your dog’s ears and on either side, not directly centered.
Buckle the collar so that it fits snugly. You should only be able to fit one finger between the strap and your dog’s neck. This will help ensure the contact points are touching your dog’s skin. If your dog has a long or thick coat, you may need to trim the hair around the contact points to ensure contact with the skin.
Check the fit again after your dog becomes more comfortable wearing it and adjust as necessary.
You may choose to trim the excess strap. Make sure to leave enough length to easily fasten the collar and to allow room for growth or a thicker winter coat.
Contact Customer Care
If you need further assistance, please contact our customer care team.