How To Replace the Carbon and Foam Filters in My PetSafe® Pagoda Ceramic Pet Fountain

Important Information

Replace the carbon filter every 2-4 weeks.

Replace the foam filter every 1-2 months.

Carbon filter and foam filters replacements can be purchased on PetSafe.com


Replace the Carbon Filter

Rinse the new carbon filter thoroughly under cold water to remove any loose carbon dust.

The black residue from the carbon filter is dust from the coconut shells the filter uses. Any black dust that makes its way into the bowl is non-toxic and will not harm your pets if ingested.

Install New Filter For Housing

Insert the new carbon filter into the filter housing and snap shut.


Replace the Foam Filter


Reassemble the Fountain


Contact Customer Care

If you need further assistance, please contact our customer care team.

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