How to Set Up a Subscription for My PetSafe® Guardian® GPS + Tracking Collars
If you are setting up multiple subscriptions, you will get a unique email for each collar.
Start with setting up your collar. For more information, visit How to Onboard and Setup My PetSafe® Guardian® GPS + Tracking System.
Check your email (email will expire in 30 minutes). Be sure to check your junk mail if you don’t see it in your inbox. If it has been 30 minutes or more, hit the Resend Email at the bottom of the app screen.
If you do not see this option in your app, select Pets, and then setup your subscription.
Please note that for each subscription you are setting up, you will get a unique email.
Press Choose Plan.
Select either the yearly or monthly payment option. If you are setting up multiple subscriptions, the billing frequency will be different depending on the day each subscription was started.
Enter payment information and checkout.
Once the payment is successful and the collar is ready, you will receive an app notification if notifications are turned on.
If you have not setup your fence, visit How to Create a Fence on My PetSafe® Guardian® GPS + Tracking System.
If you have already sent up your fence, you are ready to start training. For more information, visit How to Train My Pet to a PetSafe® Guardian® GPS + Tracking Fence Phase 1: Explore the Pet Area.
Contact Customer Care
If you need further assistance, please contact our customer care team.