How to Set Up My PetSafe® Guardian® GPS Fence

Before You Begin:

  • Confirm your property is more than ¾ acres.
  • Confirm the location of the base unit is climate-controlled and not in a building with a metal roof.
  • Confirm the location of your base unit has access to single-band 2.4 GHz Wi-Fi, ideally without the use of a Wi-Fi extender or mesh router system.
  • The base unit is at least 5 feet from the ground level.
  • The base unit should not be higher than 6.5 feet from the floor you are standing on.

Setup

Charge the collar. This can take up to 4 hours. Visit How to Charge My PetSafe® Guardian® GPS Fence Collar for assistance.

QR Code ScanQR Code Scan

Scan the QR Code above and download the My PetSafe® App. Follow the prompts for account setup.

Add ProductAdd Product

When prompted to add a product, choose Guardian® GPS Fence.

Product Selected and OverviewProduct Selected and Overview

Choose GPS Dog Fence. Then follow through the prompts that assist you in finding a home for your base unit.

Enter Address and Base Unit PlacedEnter Address and Base Unit Placed

Make sure to enable location services or you cannot add a fence. Then add your address.

Plug In Base Unit and Single Transmitter FoundPlug In Base Unit and Single Transmitter Found

Plug in your base unit then allow the app to search for the base unit.

Password and Connected, Checking For UpdatePassword and Connected, Checking For Update

Select your Wi-Fi network and enter your password. At this point, your base unit will make any necessary updates.

Name your fence.

Review the layout guidelines below before you begin creating your fence.

  • The fence layout requires a minimum of 4 fence posts and has a maximum of 32 fence posts.
  • The fence cannot be triangular, nor contain acute angles or curves.
  • Fence posts must be set at least 25 feet from existing structures, large metal objects, and dangerous areas (ex. street or neighbor’s yard). If the base unit is located in a structure with a second floor or metal roof, the fence posts must be 50 feet from existing structures, large metal objects, and dangerous areas.
  • Fence posts cannot be closer than 2 feet to each other.
  • If there is a physical fence, ensure that the boundary is outside of the physical fence.
Draw Fence, Second Post and Edit Fence PopupDraw Fence, Second Post and Edit Fence Popup

Tap a spot on the map to place your first fence post. Save your fence once complete. 

  • Tap to add a fence post. 
  • Press and drag on a fence post to move it. 
  • Tap an existing fence post to remove it. 
  • Press the back arrow symbol on the top left to undo. 
  • Press the forward arrow symbol on the top left to redo. 
  • Press the trash can symbol on the top left to start over. 
  • Tap the first point to complete your fence. 

Contact Customer Care  

If you need further assistance, please contact our customer care team.

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