How To Use Your CozyUp® Folding Pet Steps
Understanding the Pet Stairs
CozyUp™ Folding Pet Steps
Large: up to 120 pounds
Extra large: up to 200 pounds
CozyUp™ Folding Wood Pet Steps
Medium: up to 150 pounds
Large and XL: up to 200 pounds
Side rails prevent stepping off.
Carpeted steps provide traction.
Folds for easy storage.
Non-slip feet ensure stability.
Important: The stairs are designed to only be used by pets. Timid pets may require time to get acclimated before using the stairs.
Setup Your Pet Stairs (plus model only)
Peel back the paper on the back of the carpet, then firmly place it on the recessed area of the stairs.
Peel off the non-slip feet and place them under the feet of the stairs.
Closing the Pet Stairs (plus model)
Firmly press on the tabs on the back of the stairs to fold the legs.
Closing the Pet Stairs (wood model)
Press the wooden block up on the back of the stairs to fold the legs.
Acclimate Your Pet
Some pets may be timid to use the pet stairs at first. Follow the steps below to help acclimate your pet to the stairs.
Place the pet stairs in your desired location.
Allow your pet to approach the stairs on his own. When he touches the steps, reward him with treats and praise. Continue this until your pet chooses to walk up.
Once your pet is sitting comfortably, call him to walk down the steps. Reward him with treats and praise once he reaches the bottom of the stairs.
If your pet is still unsure, repeat steps 1-3 until he is at ease using the stairs.
Contact Customer Care
If you need further assistance, please contact our customer care team.