My Dog is Not Responding to the PetSafe® Basic Bark Control Collar
Before you begin, remove the collar from the pet.
If your pet is still barking with the collar on here are some things to check:
Make sure your collar is turned on. If your collar has no power or a low battery status, please change your battery. For more information, visit How to Change the Battery in My PetSafe Basic Bark Control Collar.
Test the collar for functionality. Visit How to Test the PetSafe® Basic Bark Control Collar.
Ensure both contact points are on hand tight.
Check for proper fit. Fit is the most essential part when it comes to bark collars. Visit How to Fit the PetSafe® Basic Bark Control Collar.
Revisit our article on How to Train Your Pet to a PetSafe® Basic Bark Collar.
Contact Customer Care
If you need further assistance, please contact our customer care team.