My Dog is Not Responding to the PetSafe® Lite Rechargeable Bark Collar
Make sure your collar is turned on. If your collar has no power or a low battery status, please charge your battery. For more information, visit How to Charge the PetSafe® Rechargeable Bark Collar.
Ensure both contact points are the same length, clean, and securely in place.
Test the collar for functionality. For detailed instructions, visit our article How to Test My PetSafe® Lite Rechargeable Bark Collar.
Check for proper fit. Fit is the most essential part when it comes to bark collars. Visit How to Fit a PetSafe® Bark Collar.
Revisit our article on How to Train Your Pet to the PetSafe® Bark Collar.
Consider the standard model of the rechargeable bark collar. The PetSafe® Lite Rechargeable Bark Collar has a less intense static correction than the standard. If your dog continues to not respond to the correction, you may need to use the standard model instead. You can learn more about the collar and purchase it from our website here.
Contact Customer Care
If you need further assistance, please contact our customer care team.