My PetSafe® FlexFeed Automatic Pet Feeder Is Not Dispensing Food

Confirm the wall outlet has power by plugging in another electronic device.

If the new device has no power, try plugging your feeder into a different wall outlet in a different room.

Try a new set of batteries.

If the unit works with batteries but not the power adaptor, the adaptor will need to be replaced

Make sure you are using the right size dry kibble. We recommend ¼ - inch to ½ - inch (5mmm-12mm) diameter. DO NOT use canned, moist, semi-moist, or wet food.

Make sure the feeder is primed. Visit How To Prime My PetSafe® FlexFeed Automatic Pet Feeder.

Make sure feedings are programmed. Visit How To Program and Choose Food Portions on My PetSafe® FlexFeed Automatic Pet Feeder.

Check to make sure that the kibble isn’t jammed, or something stuck inside the feeder. Visit How To Clean My PetSafe® FlexFeed Automatic Pet Feeder.