My PetSafe® Guardian® GPS Dog Fence Collar Is Activating Where It Shouldn’t
Remember to remove the collar from your pet whenever you take him out of the pet area or transition between boundaries. The collar should also be removed when your pet is inside the home.
Confirm the boundary is a minimum of ¾ acre. You can still track the collar, but the fence portion will not function properly on less than ¾ of an acre.
Confirm that the correct fence is assigned to your dog. For more information, visit How To Add a Pet to My PetSafe® Guardian® GPS Dog Fence.
Revisit the boundary setup and check that the requirements below are met:
- Both sides of the boundary must be 25 feet per story away from your house or any other large building. Ex: The boundary should be at least 50 feet from a two-story house.
- Keep your boundary simple! Make sure to have as few fence posts as possible. Ex: For each straight line on your boundary, keep it to 2 fence posts, the starting post and the end post. Excessive posts may lead to misaligned safe start points.
- For more information, visit How To Set Up My PetSafe® Guardian® GPS Dog Fence.
Check if your collar is blinking white once every second. If so, your collar is not receiving a GPS signal. For troubleshooting information, visit My PetSafe® Guardian® GPS Dog Fence Collar Is Flashing White.