My PetSafe® Guardian® GPS Fence Collar Is Not Charging

Make sure the collar’s magnetic charging port is free from debris. If not, wipe it off with a damp cloth.

Try using a different wall outlet.

Try another wall adaptor.

  • Please note that using a wall adapter other than the one provided by PetSafe® may cause longer charge times.

Try using a different charging cable.


Contact Customer Care 

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles