My PetSafe® Guardian® GPS Fence Collar Is Not Charging
Make sure the collar’s magnetic charging port is free from debris. If not, wipe it off with a damp cloth.
Try using a different wall outlet.
Try another wall adaptor.
- Please note that using a wall adapter other than the one provided by PetSafe® may cause longer charge times.
Try using a different charging cable.
Contact Customer Care
If you need further assistance, please contact our customer care team.