Shop

My PetSafe® Seaside Stainless Fountain is Slimy

Important Information

  • Clean the fountain at least once a month. Multi-pet households may need to clean more frequently.
  • It is recommended to clean the pump and change the filters when cleaning the fountain.
  • Even with the use of the filters, you should still dump out old water and fill with fresh water often. This helps prevent the buildup of saliva, debris from pet food, fur, etc. that can contribute to the fountain becoming dirty sooner. 
Exploded ViewExploded View

Disassemble the fountain.

For detailed instructions, visit our article How to Disassemble & Clean My PetSafe® Seaside Stainless Pet Fountain.

pump explodingpump exploding

Take apart the pump.

For detailed instructions, visit our article How to Disassemble & Clean My PetSafe® Seaside Stainless Fountain Pump.

Soak all the fountain and pump parts in a solution of equal parts vinegar and warm water for up to 20 minutes.

Scrub the fountain and pump parts with soap and warm water, making sure to clean down in crevices and corners. Clean inside the pump where the impeller is inserted.

Thoroughly rinse all parts with clean water to ensure there is no soap or vinegar residue remaining.

Reassemble the pump.

Replace the carbon filter. Rinse the new filter under cold water for 30 seconds before inserting into the filter housing. Replace the foam filter.

Carbon filter replacements can be purchased through our website here.

Foam filter replacements can be purchased through our website here.

Reassemble the fountain.

For detailed instructions, visit our article How to Assemble My PetSafe® Seaside Stainless Pet Fountain.

Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles