My PetSafe® Spray Bark Collar is Not Spraying
Ensure the collar is powered on and has sufficient battery charge by confirming the indicator light flashes green once every 5 seconds.
If you have a red light or no light, you will need to charge the collar.
- For more information, visit our article How to Charge My PetSafe® Spray Bark Collar.
If you have a yellow light, you will need to replace the spray cartridge.
- For more information, visit our article My PetSafe® Spray Bark Collar is Flashing Yellow.
Test the collar for spray.
- For more information, visit our article How to Test My PetSafe® Spray Bark Collar.
Ensure the collar is properly fit on your dog.
- For more information, visit our article How to Properly Fit the PetSafe® Spray Bark Collar on My Dog.
Contact Customer Care
If you need further assistance, please contact our customer care team.