My PetSafe® Vibration Bark Control Collar Doesn’t Have Power

If there is no power to your collar, replace the battery using a PetSafe® Brand RFA-188 Battery. The batteries can be purchased at PetSafe.com.

Twist Battery CounterclockwiseTwist Battery Counterclockwise

Use a coin to twist the battery counterclockwise. Align the line on the battery to the arrow icon on the collar.

Remove BatteryRemove Battery

Remove the battery from the collar.

Twist Battery ClockwiseTwist Battery Clockwise

Align the line on the new battery with the arrow on the collar.

Use a coin to press in and turn clockwise to lock the battery in place.


Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles