Understanding Your Current Pet Fountain
Features
The filtration system removes particles, bad tastes and odors.
Circulating water prevents mineral build up.
Flowing water is quiet and does not alarm timid pets.
Fountain
Bowl
Holds water and houses the separate parts of the fountain.
Lid
Covers the filter and pump. Contains a built-in pre-filter to prevent large particles from reaching the pump and filter.
Pump Plate
Connects to the pump to ensure proper placement in the fountain.
Carbon Filter
Removes particles, bad tastes and odors to provide clean water for your pet.
Pump
Intake Plate
Secures the stator and impeller.
Stator
Directs the flow of water through the pump.
Impeller
Spins from a magnetic field created by the base to force water through the pump.
Base
Circulates water through the filter. Connects to the power adapter.
Power Adapter
Attaches to the pump cord and plugs into a standard electrical outlet to provide power to the pump.
Contact Customer Care
If you need further assistance, please contact our customer care team.