How To Set Up My PetSafe® Guardian® GPS Connected Customizable Fence

Before You Begin:

  • Confirm your property is more than ¾ acres.
  • Confirm the location of the base unit is climate-controlled and not in a building with a metal roof.
  • Confirm the location of your base unit has access to single-band 2.4 GHz Wi-Fi. Ideally without the use of a Wi-Fi extender or mesh router system.
  • The base unit is at least 5 feet from the ground level.
  • The base unit should not be higher than 6.5 feet from the floor you are standing on.

Charge the collar battery. This can take up to 4 hours. Visit How To Charge My PetSafe® Guardian® GPS Connected Customizable Fence Collar for assistance with charging the collar battery.

QR Code ScanQR Code Scan

Download the My PetSafe® App by scanning the QR Code or using the provided links, then follow the prompts for account setup.

  • Android download here.
  • Apple download here.
Add ProductAdd Product

When prompted to add a product, choose Guardian® GPS Fence.

Product Selected GPS Connected Fence and OverviewProduct Selected GPS Connected Fence and Overview

Choose GPS Connected Customizable Fence and tap Continue. Then tap Get Started to begin creating your fence.

Enter Address and Base Unit PlacedEnter Address and Base Unit Placed

Make sure to enable location services or you cannot add a fence. Then add your address.

Plug In Base Unit and Single Transmitter FoundPlug In Base Unit and Single Transmitter Found

Plug in your base unit then allow the app to search for the base unit.

Password and Connected, Checking For UpdatePassword and Connected, Checking For Update

Select your Wi-Fi network and enter your password. At this point, your base unit will check for necessary updates.

UpdatingUpdating

If an update is available, press Continue. During the update, do not close the app or power off your base unit.

Next, you will create your fence. For more information, visit How to Create a Fence on My PetSafe® Guardian® GPS Connected Customizable Fence System.


Contact Customer Care

If you need further assistance, please contact our customer care team.

We’d love your feedback on the page you just read!

Related Articles